At Cauta Technologies LLC ("Cauta," "we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Your Privacy Matters: As a company specializing in cyber security, data privacy, and IT governance, we hold ourselves to the highest standards of data protection and comply with all applicable privacy laws including GDPR, CCPA, and other relevant regulations.
1. Information We Collect
1.1 Information You Provide
We collect information that you voluntarily provide to us when you:
- Contact Us: Name, email address, company name, phone number, and message content
- Request Services: Business information, technical requirements, and project details
- Subscribe: Email address for newsletters or updates
- Apply for Employment: Resume, contact information, and application materials
1.2 Information Automatically Collected
When you visit our website, we automatically collect certain information:
- Log Data: IP address, browser type, operating system, referring URLs, pages viewed, and timestamps
- Cookies: Small data files stored on your device (see Cookie Policy section)
- Analytics: Website usage patterns and performance metrics
1.3 Information from Third Parties
We may receive information from:
- Professional networking platforms (LinkedIn)
- Business partners and referrals
- Publicly available sources
2. How We Use Your Information
We use your information for the following purposes:
2.1 Service Delivery
- Respond to inquiries and provide customer support
- Deliver IT management and security services
- Process service requests and contracts
- Conduct compliance assessments and audits
2.2 Communication
- Send service-related notifications
- Provide technical updates and security alerts
- Share industry insights and resources (with consent)
- Respond to your questions and requests
2.3 Business Operations
- Improve our website and services
- Analyze usage trends and performance
- Prevent fraud and enhance security
- Comply with legal obligations
2.4 Marketing (With Consent)
- Send promotional materials about our services
- Invite you to webinars and events
- Share case studies and whitepapers
3. Legal Basis for Processing (GDPR)
For users in the European Economic Area (EEA), we process your personal data based on:
- Consent: You have given explicit consent for specific purposes
- Contract: Processing is necessary to fulfill our contractual obligations
- Legal Obligation: We must comply with legal requirements
- Legitimate Interest: Processing is necessary for our legitimate business interests
4. How We Share Your Information
We do not sell your personal information. We may share your information with:
4.1 Service Providers
Third-party vendors who perform services on our behalf:
- Web hosting and email services (Hostinger)
- Analytics providers (Google Analytics)
- Communication platforms
- Professional consultants (accountants, lawyers)
4.2 Business Transfers
In connection with any merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
4.3 Legal Requirements
When required by law, court order, or government regulation, or to:
- Comply with legal obligations
- Protect our rights and property
- Prevent fraud or security threats
- Protect the safety of users and the public
4.4 With Your Consent
We may share information with third parties when you explicitly consent.
5. Data Security
As a cyber security company, we implement industry-leading security measures:
Security Measures Include:
- Encryption: SSL/TLS encryption for data in transit
- Access Controls: Role-based access and authentication
- Security Monitoring: Continuous threat detection and monitoring
- Secure Infrastructure: Protected servers and networks
- Regular Audits: Security assessments and penetration testing
- Employee Training: Security awareness and data handling protocols
- Incident Response: Procedures for security breach management
Important: While we implement robust security measures, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your information using industry best practices.
6. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy:
- Contact Form Submissions: 3 years or until you request deletion
- Client Records: Duration of contract plus 7 years (legal requirement)
- Marketing Communications: Until you unsubscribe
- Website Analytics: 26 months (Google Analytics default)
- Legal Obligations: As required by applicable law
7. Your Privacy Rights
7.1 GDPR Rights (EEA Users)
If you are in the European Economic Area, you have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your data ("right to be forgotten")
- Restriction: Limit how we process your data
- Data Portability: Receive your data in a structured format
- Object: Object to processing based on legitimate interests
- Withdraw Consent: Withdraw consent at any time
- Lodge a Complaint: File a complaint with your data protection authority
7.2 CCPA Rights (California Residents)
If you are a California resident, you have the right to:
- Know: Request disclosure of data collected and how it's used
- Delete: Request deletion of your personal information
- Opt-Out: Opt-out of the sale of personal information (we don't sell data)
- Non-Discrimination: Not be discriminated against for exercising your rights
7.3 How to Exercise Your Rights
To exercise any of these rights, contact us at:
We will respond to your request within 30 days (or as required by applicable law).
8. Cookies and Tracking Technologies
8.1 What Are Cookies?
Cookies are small text files stored on your device that help us provide and improve our services.
8.2 Types of Cookies We Use
- Essential Cookies: Required for website functionality (e.g., CSRF protection)
- Analytics Cookies: Help us understand how visitors use our site
- Functional Cookies: Remember your preferences and settings
8.3 Managing Cookies
You can control cookies through:
- Browser settings (delete or block cookies)
- Our cookie consent banner
- Opt-out tools from analytics providers
Note: Disabling certain cookies may limit website functionality.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
10. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including:
- Standard Contractual Clauses (EU-approved)
- Data Processing Agreements with vendors
- Compliance with applicable data transfer regulations
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will:
- Post the updated policy on this page
- Update the "Last Updated" date
- Notify you of material changes via email or website notice
We encourage you to review this policy regularly.
13. Contact Us
Your Trust is Our Priority: At Cauta Technologies, protecting your privacy is fundamental to everything we do. If you have any concerns about how your information is handled, please don't hesitate to reach out.